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Information clause for the Store's customers

 

Below you will find all the necessary informations about processing your personal data in connection with the provision of sales and distribution services for our goods.

 

Who is an administrator of my personal data ?

 

The administrator of your personal data is Elavia B. Bąk and M. Fiuk s. k., Kadetów Street 4B/14, 64-920 Pila, VAT number: PL7642708201

 

Who can I contact regarding the processing of my personal data?

 

We have not appointed a Data Protection Officer, but for any issues with the processing of your personal data you can contact us by email: wholesale@elavia.eu .

 

What is the range of the personal information we process about you?

 

In order to establish and effectively continue cooperation in the sale of our goods, we need to process your contact, identification and financial settlement data, in particular: name and surname, company, correspondence data, telephone number or e-mail address, VAT ID, data for issuing accounting documents and processing payments in particular bank account number)

 

 

 

 

 

 

 

 

 

Purpose and basis of processing

 

Purpose of processing

Legal basis

(full names of the legal acts can be found at the end of the form)

Establishing your identity prior to entering into a relationship with you (e.g., when you create an account with us), including determining where our products have to be delivered, so that we can effectively carry out the obligations imposed on us as part of our cooperation.

 

 

 

 

Art. 6 ust. 1 lit. c and f RODO

We contact you on the phone number or email address you provided to, for example, confirm your order and delivery address.

 

Art. 6 ust. 1 lit. b and  f RODO

If you agree - we will process your data for marketing purposes, including direct marketing.

 

On the basis of a separate consent, we will also process data to send commercial information (including newsletters )

 

 

 

 

Art. 6 ust. 1 lit. a RODO

As a data controller who is a business, we have the right to assert claims from our business activities and  process your data for this purpose.

 

Art. 6 ust. 1 lit. b and f RODO

As a business, we also keep books of account and are subject to tax obligations, such as billing for our services, which may involve the processing of your personal data.

 Art. 6 ust. 1 lit c. of the RODO in conjunction with Article 74(2) of the Accounting Act of 29 September 1994.

 

 

Is my data processed in any other way?

 

We do not profile your data.

 

Who is my personal information shared with?

 

We care about the confidentiality of your data. Due to the necessity of providing us with proper organization e.g. in the IT infrastructure or current issues concerning our activity as an entrepreneur, as well as exercising your rights, your personal data as our Client may be transferred to entities cooperating with us, in particular to IT companies providing us with IT solutions and hosting, legal advisors, but also couriers.

 

Is my data transferred outside the European Union?

 

Due to the fact that we use other providers, e.g. ICT solution providers, your personal data may be transferred outside the European Union, e.g. to the USA. Please be assured that in this case, the transfer of data will only take place on a statutory basis, i.e. after the conclusion of an appropriate contract for the entrustment of processing - to entities certified under the Privacy Shield or on the basis of an appropriate agreement between us and the entity, containing standard data protection clauses adopted by the European Commission.

 

For how long is my personal information processed?

 

If you are our client or business partner your data shall be processed by us accordingly for the duration of the service provision or the duration of the cooperation. Provided that if the data were processed by us in order to assert claims (e.g. in debt collection proceedings) we shall process data for this purpose for the period of limitation of claims resulting from the provisions of the Civil Code. Any data processed for accounting and tax purposes are processed by us for 5 years counted from the end of the calendar year in which the tax obligation arose. In marketing activities or sending commercial information - data are processed until you withdraw your consent or raise an objection.

 

After the expiry of the above periods, your data is deleted or made anonymous.

 

Is it my responsibility to provide personal data?

 

The use of our services is fully voluntary, we use the provided personal data to contact you in order to process the order. In this case, not providing you data may result in a delay or even refusal to process the order. Also, for accounting or tax reasons, we are legally obliged to process your data, failure to provide them may result, for example, in the inability to issue an invoice or personalised bill.

 

What are my rights?

As the controller of your data, we provide you with the right of access to your data, you can also correct your data, request their deletion or restriction of their processing or withdraw your consent to their processing. You can also exercise the right to object to the processing of your data and the right to transfer your data to another data controller. If you wish to exercise any of these rights - please contact us via the email address provided above.

 

We would also like to inform you that you have the right to lodge a complaint with the data protection supervisory authority.

 

Definitions and shortcuts

 

RODO - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC;

 

 

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